Rugged Porta Potty Rentals ("Rugged Porta Potty Rentals," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit ruggedportapottyrentals.com (the "Site"), how we use it, and the choices you have.
By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
Information We Collect
Information you provide to us
When you request a quote, submit a form, use our chat feature, or otherwise contact us, you may provide information such as:
- Your name
- Email address and phone number
- Company or organization name
- Delivery or job-site location
- Event or project details, dates, and rental requirements
- Any other information you choose to include in your message
Information collected automatically
When you visit the Site, certain information may be collected automatically by our web host and by third-party services embedded on the Site, including:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages viewed, referring pages, and the date and time of your visit
- Cookies and similar technologies (see "Cookies" below)
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes
- Schedule, deliver, service, and pick up rental units
- Communicate with you about your rental, including confirmations and service updates
- Operate, maintain, secure, and improve the Site
- Prevent fraud, spam, and abuse
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share information only in the following circumstances:
- Service providers: with trusted vendors who help us operate the Site and our business, such as website hosting, chat and lead-capture tools, and communication services. These providers may use your information only to perform services for us.
- Local service partners: with local partners or crews who fulfill delivery and servicing in your area, limited to what is needed to complete your rental.
- Legal requirements: when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our company, our customers, or others.
- Business transfers: in connection with a merger, acquisition, or sale of all or part of our business.
Third-Party Services on This Site
The Site uses third-party services that may collect information directly from your browser under their own privacy policies:
- Chat and lead form widget: We use a third-party chat/form tool (Leads Magician) to let you send us inquiries. Information you enter is processed by that provider on our behalf.
- Google Maps: Our service-area maps are embedded from Google Maps. Google may collect information about your interaction with these maps. See Google's Privacy Policy.
- Content delivery networks: Styles, icons, and scripts may be loaded from third-party content delivery networks, which may log basic technical information such as your IP address.
We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.
Cookies
Cookies are small files stored on your device. The Site and the third-party services above may use cookies or similar technologies to make features work, remember preferences, and understand how the Site is used. You can set your browser to block or delete cookies; however, some features, such as the chat widget or maps, may not work properly if you do.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal requirements.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
Residents of certain states, including California, Virginia, and Nevada, may have additional rights under state privacy laws. We do not sell personal information or share it for cross-context behavioral advertising. To make a request, contact us using the method below. We may need to verify your identity before responding.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, please contact us through the contact form or chat feature on our website.